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Context

| CHANGE LEADER | | | --- | --- |

| DATES | | | --- | --- |

| CHANGE GOALS | | | --- | --- |

What is Changing?

Clearly define what is changing - new software, process, method etc.

<aside> <img src="/icons/calendar-month_gray.svg" alt="/icons/calendar-month_gray.svg" width="40px" /> Why is the change happening now?

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<aside> <img src="/icons/sync-reverse_gray.svg" alt="/icons/sync-reverse_gray.svg" width="40px" /> What is the target state?

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For whom is it changing?

How will this change affect current habits and behaviors?

<aside> <img src="/icons/sharing_gray.svg" alt="/icons/sharing_gray.svg" width="40px" /> Who is the change impacting?

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<aside> <img src="/icons/compass_gray.svg" alt="/icons/compass_gray.svg" width="40px" /> How much will the change impact their daily habits and operations?

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Stakeholder Analysis

Use Rick Maruer model of change resistance with 3 resistance level and map your stakeholders accordingly:

0 - No resistance, ready for change

1 - I don't get it

2 - I don't like it

3 - I don't like you

STAKEHOLDER RESISTANCE LEVEL IDEAS TO MANAGE RESISTANCE
0 1
0 1
0 1
0 1
0 1
0 1
0 1

Untitled

Change Management Plan

Objectives

<aside> <img src="/icons/bullseye_gray.svg" alt="/icons/bullseye_gray.svg" width="40px" /> Objective 1

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<aside> <img src="/icons/bullseye_gray.svg" alt="/icons/bullseye_gray.svg" width="40px" /> Objective 2

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Communication Plan

KEY MESSAGES
CHANNELS *Email
TONE OF VOICE
TIMELINE

Training Programs

TRAINING NEEDS
RESOURCES / MATERIALS
TRAINING FORMATS *Online
SCHEDULE

Support Systems

HELP DESK How will you set up a help desk?
FAQs What do you expect the main FAQs to be?
Additional Support Any other channels to use?